Salons that don’t pay their staff the minimum wage risk losing up 80% of their business, according to research from the Department for Business Innovation and Skills (DBIS). The research reveals that eight out of 10 people would not use a salon if they found it paid its staff less than the national minimum wage (NMW), with 90% of consumers calling those employers “a disgrace”. Findings also revealed that almost the same amount (79%) would tell their friends and family to avoid salons that didn’t abide by the rules. As well as losing business,underpayng staff bred resentment caused low productivity and resulted in high employee turnover. National Hairdressers’ Federation is supporting the DBIS campaign.
